The doctor's rating on YDOC is based on patient reviews.
How does experience affect a doctor's rating? 
The doctor's experience since 08/01/2024 does not affect the doctor's rating in any way.
Only patient reviews affect its rating.
How do patient reviews affect the rating?
The following review parameters affect the rating of the doctor and clinic:
- number of ratings given;
- average score;
- the detail of the review;
- the date when the review was left.
Ratings in reviews
When a patient leaves a review about a doctor or clinic, he scores according to 5 criteria from 1 to 5, where 1 is terrible, 5 is excellent. The published review shows an average score of -2 to +2, where -2 is terrible and +2 is excellent.
The more reviews and the higher the ratings, the higher the rating.
Sometimes a review about a doctor or clinic does not have ratings according to all criteria. This can happen for several reasons. For example, a patient left a review through a call center and told the operator that he could not rate the doctor for the effectiveness of the treatment. Such a review affects the rating less than a review with a full set of ratings. And sometimes the patient leaves feedback before the end of treatment and cannot objectively assess the effectiveness of the treatment.
For example, one patient left a review in which he rated the doctor according to all criteria, and the average score was 5.
Another patient evaluated the doctor according to only three criteria, and the average score was 4.
The review of the first patient will have a greater impact on the doctor's rating. The same rule applies to the clinic.
The rating will increase if patients give high marks on all criteria.
Detailed reviews
The doctor's or clinic's page may contain brief and detailed reviews.
Patients left brief reviews on YDOC until 2019. Now, in order to publish a review, the patient must tell in detail about his impressions after visiting the doctor or clinic: write what he liked, what he did not like.
However, short reviews still remain on the portal.
Detailed reviews have a greater impact on the rating than short ones.
This is what a short review looks like: there are no sections «Понравилось»and «Не понравилось».
This is what a detailed review looks like.
The rating will increase if as many new detailed reviews with high ratings as possible appear on the doctor's page.
Date of review
The newer the review, the more significant it will be for the rating.
The impact of a single review on the rating is getting smaller over time. A review completely ceases to have an effect if 15 years have passed since its creation.
The rating will increase if patients leave reviews with high marks.
User authorization
YDOC has reviews from authorized users and from unauthorized users.
Users could leave reviews as guests of the portal, that is, without authorization, until 2019. Currently, only those reviews whose authors have confirmed their phone number are published.
However, guest reviews still remain on the portal.
Reviews from unauthorized users do not affect the rating.
Result
The doctor's rating will grow if as many patients as possible leave reviews with high marks according to all criteria.